Looking for Mental Health First Aid Training?
If you're looking for mental health first aid training for you or your workplace, Exmet offers an independent alternative through our two-day Mental Health First Responder course.
Our practical, evidence-informed training helps participants recognise when someone may be struggling, start supportive conversations, respond appropriately to concerns and understand when further support may be needed.
The course develops these skills through realistic workplace scenarios, discussion and guided practice.
Exmet's Mental Health First Responder course is our own independent training programme and is not affiliated with MHFA England or its qualifications.
Mental Health First Responder
Mental Health First Responder
2 Days · In Person
Individuals: £395 per person
Organisations: from £2,295 per course
Training a group? Enquire here
Starts Nov 12
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Starts Dec 10
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Included with your course
✓ Expert instructor-led training
✓ Participant course materials
✓ MWFR certificate
✓ Support and signposting resources
✓ Post course support
Notice More. Explore deeper. Respond with confidence.
An in-depth two-day course developing the confidence and practical skills to recognise when someone may be struggling, start supportive conversations, listen effectively and respond appropriately — including where there may be concerns about someone’s safety.
Practical, scenario-based training using the CARE Framework — Connect, Ask, Respond, Enable.
2 Days In-Person · 09:00–17:00 each day
We'll come to you if you're a business or a community group
Notice more. Explore deeper. Respond with confidence.
An in-depth two-day course for people who want the confidence and practical skills to respond when someone may be struggling with their mental health — recognising signs, starting supportive conversations, listening effectively, responding to distress and safety concerns, and helping someone access appropriate support.
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Develop comprehensive Mental Health First Response skills
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Recognise signs that someone may be struggling
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Build confidence in starting difficult conversations and listening effectively
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Explore stress, anxiety, depression, burnout and trauma in greater depth
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Understand boundaries, confidentiality and when to signpost towards further support
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Practise skills through realistic scenarios and guided exercises
Ideal for: Anyone who wants to be better prepared to respond when someone is struggling — developing deeper understanding, confidence and practical, practised skills to notice, listen and provide appropriate support.
A Mental Health First Responder (or First Aider) is someone trained to notice when another person may be struggling, start a supportive conversation, listen effectively and help them towards appropriate support.They are also known in the business world as Mental Health First Aiders.
They are not counsellors or mental health professionals, and their role is not to diagnose or treat mental health conditions. Instead, they provide an early, practical and human response when someone may need help.
Mental Health First Responders develop the confidence to recognise signs of distress, respond appropriately when there may be concerns about someone’s safety, understand their own boundaries and know when and how to involve further support.
The aim is not to have all the answers. It is to notice, ask, listen & respond appropriately and know what to do next.
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Recognising when someone may be struggling;
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How to approach someone sensitively;
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Listening and responding effectively;
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Understanding common mental health concerns;
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Thinking about helpful and unhelpful language;
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Mental Health stigma and misconceptions;
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Boundaries,
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Confidentiality and signposting;
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Knowing when further support may be needed.
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Participants learn to use Exmet Mental Wellbeing's practical CARE Framework — Connect, Ask, Respond, Enable to structure supportive conversations.
CARE provides a simple, memorable approach:
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Connect with the person,
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Ask about their wellbeing,
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Respond appropriately and
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Enable them to access further support.
Suitable for anyone who wants to develop greater confidence and practical, practised skills to support someone who may be struggling with their mental health.
Particularly suitable for managers, supervisors, team leaders, HR professionals, wellbeing leads and colleagues who may take an active role in supporting others at work or in their community.
No previous mental health training or experience is required.
Participants leave better equipped to recognise when someone may be struggling, start and manage supportive conversations, listen effectively and respond appropriately when there are concerns about someone’s wellbeing or safety.
Through discussion, practical exercises and realistic scenarios, participants build confidence in applying the CARE Framework while understanding boundaries, confidentiality and when further support may be needed.
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Participant course materials
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Exmet Mental Health Certificate
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Support and signposting resources
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Post course resources and guidance