Frequently Asked Questions
Yes.
It develops the knowledge and practical skills needed to provide an initial, supportive response when someone may be experiencing poor mental health.
At Exmet we call this trained role a Mental Health First Responder, reflecting the importance of noticing, listening, responding safely and enabling appropriate further support.
Can you deliver training at our workplace?
Yes.
We offer training for organisations at their premises. Contact us to discuss your group size, preferred course and delivery needs, including training for teams working in demanding or high-pressure roles.
Which course is right for me?
Does this course train workplace mental health first aiders?
Choose Mental Health Awareness for a practical introduction to understanding mental health and recognising when someone may be struggling.
Mental Health Advocate develops confidence in everyday conversations and creating a more supportive workplace or community.
Mental Health First Responder provides deeper learning and more practice in responding when someone needs support.
Do I need any previous training or experience?
No previous mental health training is needed.
We explain the ideas clearly and build your confidence through examples, discussion and practical activities.
Will the training qualify me to diagnose or treat mental health conditions?
The courses prepare you to notice changes, start supportive conversations, listen and help someone access appropriate support. Diagnosis and treatment remain the responsibility of qualified healthcare professionals.
Can I attend as an individual?
Yes, absolutely.
Our open courses welcome individuals who want to support colleagues, friends, family or people in their community.
You do not need to attend through an employer.
Will I have to discuss my own mental health?
Absolutely not. You choose how much you share. There is no expectation to disclose personal experiences. Practical activities focus on learning supportive skills, with respect for everyone’s comfort and boundaries.
What if I say the wrong thing?
You do not need perfect words or all the answers. We practise ways to start a conversation, ask helpful questions and listen without judgement, so you feel more confident about what to say and what to do next.
How do I find upcoming dates and book?
Visit the relevant course page to view upcoming dates, locations and availability. (Click the links below)
Mental Health Awareness
If you cannot find a suitable date, or want to arrange training for a group, please contact us.
Will I receive a certificate ?
On completion of the course you will receive a Certificate from Exmet Mental Wellbeing that recognises that you have received training on Mental Health from us.
This may be useful if you would like to be able to show anyone that you have received formal training in these subjects.
